Returns Policy

Thank you for your interest in our products! We understand that sometimes things don't work out as planned, so we offer a fair and easy returns policy.

Returns and Exchanges

We accept returns and exchanges for most items within [Number] days of purchase. To be eligible for a return or exchange, your item must be:

  • In original and unused condition

  • Accompanied by a receipt or proof of purchase

Reasons for Return

  • Faulty or Damaged Item: If your item arrives faulty or damaged, please contact us immediately. We will offer you a full refund or replacement, including any return shipping costs.

  • Incorrect Item: If you receive an incorrect item, please contact us and we will arrange for the correct item to be shipped to you as soon as possible.

Return Process

  1. Contact us through our website or by email to initiate a return.

  2. We will provide you with instructions on how to return your item.

  3. Pack your item securely in its original packaging, if possible.

  4. Ship the item back to us using a trackable service.

  5. We will process your return within 10 business days of receiving the item.

Refunds

  • Refunds will be issued to the original payment method used for the purchase.

  • Please allow up to 5 business days for the refund to appear in your account.

Items Not Eligible for Return

  • Some items may be excluded from our return policy, such as perishable goods, customised items, or items purchased on sale. These exclusions will be clearly marked on the product page.

Contact Us

If you have any questions about our return policy, please don't hesitate to contact us.

Please Note:

  • We reserve the right to modify this return policy at any time.

  • This policy applies in addition to your statutory rights as a consumer.

By shopping with us, you agree to our return policy.